At Rocket Deliveries, we are committed to protecting and respecting your privacy.
Alternatively, you can call Kim: 087 411 8678
Who are Rocket Deliveries?
Kim Elliot has been living in County Kerry for nearly 20 years. Originally from the UK, Kim has always enjoyed the experience and taste of buying locally grown salad and vegetables and has always been passionate about supporting local producers and growers.
How do we collect your information?
We collect information about you when you checkout with your order on our website, contact us about our products and services using our contact forms on our website or you register with an account on our website when completing an order. Your password will be encrypted on our database so it is secure.
What type of information is collected from you?
The personal information we collect might include your name, shipping and billing address, email address, IP address, and information regarding what pages are accessed and when. We also collect your payment info (credit or debit card) however these details are not stored on our website or server as they are securely processed externally by Stripe payments. More information on Stripe security here.
How do we use your information?
We may use your information to:
- notify you of changes to our services
- send you communications which you have requested and that may be of interest to you.
- reply back to you when you contact us using our contact forms
- send you a password reset link when you request your password to be reset
- process your order or subscription
- contact you in relation to your order
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We will need to share your delivery and contact details with third parties such as our couriers or shipping partners in order to deliver your order
Choices you have
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: email@example.com or call 087 411 8678
How you can access and update your information
You have the right to ask for a copy of the information we hold about you. You can contact us to request this information or to ask us to delete or change it.
Security precautions in place to protect your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems by using secure servers and SSL (security certificates). Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
As mentioned we do not store your payment details on our website or servers. These details are securely handled by Stripe. More information on Stripe security here.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences.
Links to and from other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of EU
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to Ireland. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in January 2018.